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Uber has appointed its first chief operating officer since 2019, as chief executive Dara Khosrowshahi shakes up senior leadership and loosens his grip on the ride-hailing company.
Andrew Macdonald, Uber’s head of mobility, has been appointed president and chief operating officer with immediate effect, according to public filings. He will be the company’s second-in-command, responsible for overseeing the mobility and food delivery sides of the business.
Macdonald, who joined Uber in 2012 and is known by colleagues as Mac, will report directly to Khosrowshahi. He will take charge of the company’s autonomous business as well as its membership service.
“This is a natural next step in our evolution as a company, as we drive growth by increasing engagement across our entire platform,” said Khosrowshahi. “Mac has proven himself as a highly effective leader at Uber, and I’m thrilled for him to step into this important new role.”
The reorganisation comes as Uber seeks to become a leading platform for a variety of services, including restaurant bookings and retail, while improving co-ordination across its core food and ride-hailing businesses. It also aims to become the platform of choice for autonomous vehicles.
Khosrowshahi reassured Uber employees that he was not planning to leave the business, according to an internal memo. “I recognise the change might prompt some questions about my future, so I’ll be clear: I have no plans to go anywhere anytime soon,” he wrote.
Macdonald’s promotion means Khosrowshahi will pare back some of his day-to-day responsibilities and will no longer be the “single point of failure” for critical business decisions, according to a person familiar with the matter.
Newly appointed heads of mobility and delivery will report to Macdonald alongside a new head of autonomous mobility and delivery. Pierre-Dimitri Gore-Coty, Uber’s head of delivery, also announced on Monday his departure after nearly 13 years in post.
A former Uber executive told the Financial Times that it was unclear what Khosrowshahi could do next if he were to move on from his current post.
The Uber chief has been in post since 2017, when he replaced co-founder Travis Kalanick. Khosrowshahi joined Uber from Expedia when the ride-hailing company was mired in allegations of sexual harassment. He led Uber to its first annual operating profit in 2023 and repeated the feat last year.
“Dara is the hardest-working person on the planet. My one criticism is that he runs everything and has a lot of direct reports,” the former executive said. “No other company would give him that amount of control.”
Macdonald will relocate from New York to Toronto, where many of the company’s leadership are based, including Khosrowshahi. He will receive $5mn in stock subject to time and performance objectives.
